Privacy Policy
Last updated: July 2026
This is a draft privacy policy. Please review with legal counsel before publishing.
1. Introduction
LoveLi's Spa & Boutique ("LoveLi's," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our programs.
2. Information We Collect
Information You Provide
- Contact information: Name, email address, phone number, and mailing address when you contact us, book appointments, or subscribe to communications.
- Booking and treatment information: Services booked, appointment history, treatment preferences, and health information relevant to your treatment.
- Payment information: Processed securely through our payment provider (Boulevard POS for services, Stripe for donations). We do not store credit card numbers.
- Wonder Mom Program submissions: When nominating a mother, we collect your contact information, the nominee's information, photos, and the story you share. When you are nominated, we may collect contact information provided by the nominator.
- Communications: Messages, forms, and any information you send us.
Information Collected Automatically
- Analytics: We use Google Analytics to understand how visitors use our site. This includes IP address, browser type, pages viewed, and time spent on pages.
- Cookies: Small data files stored on your device to help the site function and to improve your experience.
3. How We Use Your Information
- To provide, maintain, and improve our services
- To process appointments, treatments, and payments
- To respond to inquiries and communicate with you
- To administer the Wonder Mom Nomination Program
- To send updates, newsletters, and promotional information (with your consent)
- To ensure the safety and quality of treatments
- To comply with legal obligations
- To analyze site usage and improve user experience
4. Sensitive Health Information
Spa treatments may require you to share health information (medical conditions, allergies, pregnancy status, medications). We treat this information with strict confidentiality and use it solely to ensure your safety and the effectiveness of your treatment. We do not share this information without your consent, except as required by law.
5. Wonder Mom Program Specific Terms
- Nominations remain in our queue for up to 2 years, or until you request removal.
- Photos submitted are used solely for the purpose of the program. If a nominee is selected, we will seek her explicit consent before sharing her photo or story publicly.
- Nominees are contacted only if they are selected, unless the nominator provides direct consent for us to reach out earlier.
- Non-selected nominations may be retained for future consideration.
- You may request removal of a nomination at any time by contacting us at hello@lovelispaboutique.com.
6. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (booking system, payment processor, email service, analytics, hosting)
- Legal authorities when required by law or to protect our rights and safety
- With your consent for any other purpose disclosed at the time you provide the information
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Wonder Mom nomination data is retained for up to 2 years.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at hello@lovelispaboutique.com.
9. Data Security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated more prominently.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
LoveLi's Spa & Boutique
42 New Orleans Rd #101
Hilton Head Island, SC 29928
Email: hello@lovelispaboutique.com
Phone: (843) 568-7730